Phoenix Hotel - London

ex. Best Westen

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Phoenix Hotel - London

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Laundry
TV

Internet television

Elevator

Verified Reviews:

  • Continental breakfast included in rate - Recommend the hotel to everybody - Nice little bar area
  • Hotel fits the bill - Located in a quiet neighborhood - Just off a busy street
  • Internet access is available in lobby for a small fee - Bathroom has good size - Room is small, basic but clean
  • Bed was comfortable - 1 block from the bayswater tube station - Pub /lounge is good
  • Maid service was lousy - Breakfast was good and plentiful - Staff were friendly and helpful

Overview

Phoenix Hotel is a traditional 3-star property placed next to Lord's Cricket Ground, Earls Court Exhibition Centre and Oxford Street. The hotel opened its doors in 1854 and was remodeled in 2004.

The ideal location near Queensway subway station offers an access to a cinema, taverns and bars as well as designer boutiques, shopping centers and a market. London city center is 5 km away.

Nearby points of interest include a palace, a college and monuments.

London City airport can be reached in 20 minutes by car from Phoenix Hotel.

Rooms

The hotel offers 125 rooms that are modern and standard in design, and feature a personal safe, central heating, satellite TV, a dressing room and individual climate control. They also have coffee/tea makers and an electric kettle available for self-catering.

Eat & Drink

In the morning a continental breakfast is served at the dining room. Guests will taste fresh cuisine in the large on-site restaurant. The lounge bar stocks coffee and tea to enjoy in a warm atmosphere. Four Seasons Chinese Restaurant pampers guests with Chinese, European and British dishes and lies within 150 meters of the property.

Services

There are parking, a safety deposit box and a luggage storage provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   125.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • No pets allowed
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Coffee shop
  • Gay friendly
  • Smoke detectors

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Leisure/ TV room

Room facilities

  • Air conditioning
  • Central heating
  • Mini-bar
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • Plug adaptor
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  1 pm

Check-out

  • until  10 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Phoenix Hotel - London London location
Show big map »

Hotel Address:

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

Get directions
City Center
  • London
    4.5 km
Airports
Train Stations
  • Paddington Station
    1.0 km
Underground stations
  • Queensway
    400 m
  • Bayswater
    200 m
  • Bus stop
    500 m
Restaurants
  • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
    130 m
  • Le Cafe Anglais (cuisine: European, British)
    110 m
Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Phoenix Hotel photos Room
Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Heating
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Trouser/pants press
  • Mirror
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Room Description:

Standard|Double Bed - Nonsmoking Room - Free Wifi

Phoenix Hotel photos Room Triple Room
Standard Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    3 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • + More
  • General:Individual air conditioning
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Entire unit located on ground floor
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • Wake up service
  • Radio
Phoenix Hotel photos Room Quad Room
Standard Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Safe deposit box
  • Work desk
  • Mirror
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • CD player
  • Radio
Flat
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • + More
  • General:Work desk
  • Mirror
  • Telephone
  • Dining:Coffee/tea maker

Phoenix Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Bayswater600 m
  • Stern Art Dealers600 m
  • England & Co700 m
  • Gate Cinema700 m

Popular areas

  • Westbourne Grove500 m

Places of interest

  • A London Folly400 m
  • Cleveland Square & Gardens400 m
  • Royal British Legion600 m
  • Jason's Trip900 m

Amusement

  • The Winning Line700 m
  • Coronet Cinema700 m

Museums

  • The Museum of Brands, Packaging and Advertising800 m

Theaters

  • Somewhere Over the Westway900 m

Galleries

  • The Kufa Gallery200 m
  • Gallery 32400 m
  • Flow Gallery500 m

Underground stations

  • Bayswater100 m
  • Queensway300 m
  • Royal Oak600 m
  • Notting Hill Gate Station700 m
  • Lancaster Gate900 m

Local attractions

  • Opera Holland Park1.5 km
    Holland Park, London
  • Grosvenor Victoria Casino1.7 km
    150 - 162 Edgeware Road, London
  • Hyde Park1.9 km
    Rangers Lodge, London
  • Diana Princess of Wales Memorial Fountain1.6 km
    Hyde Park, London
  • RCM Museum of Musical Instruments1.8 km
    Prince Consort Road, London

Near the hotel

  • Museum of Brands, Packaging and Advertising790 m
    2 Colville Mews, London
  • Regents Canal960 m
    42 Blomfield Road, London
  • Notting Hill1.1 km
    London W2England
  • Paddington Green and St. Mary's Churchyard1.3 km
    Church Yard Walk, London
  • Kensington Palace970 m
    The Broad Walk, London
  • Little Venice1.0 km
    Regent's park, London
  • Alexander Fleming Laboratory Museum1.1 km
    St Mary's Hospital, London

Restaurants nearby

  • Four Seasons Chinese Restaurant - Bayswater130 m

    Address: 84 Queensway, Bayswater
    Phone: 02072294320

    64% likes this, based on 216 reviews
    Cuisine: Chinese
    Price Range: CAD 9 - CAD 19

  • Santorini Restaurant130 m

    Address: 10-12 Moscow Road
    Phone: 020 77277112

    71% likes this, based on 150 reviews
    Cuisine: Greek

  • Bella Italia - Queensway 108120 m

    Address: 108-110 Queensway
    Phone: 0207 2292439

    56% likes this, based on 86 reviews
    Cuisine: Italian

  • Le Cafe Anglais110 m

    Address: 8 Porchester Gardens
    Phone: 020 7221 1415

    72% likes this, based on 150 reviews
    Cuisine: European, British
    Price Range: CAD 46 - CAD 181

  • Scotch Steak House120 m

    Address: 117-119 Queensway

Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

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Phoenix Hotel Reviews

Guest reviews are submitted by our customers after their stay at Phoenix Hotel

Average guest rating

7.6out of 10
Fabulous
Based on 81 reviews

Rating by category:

Location
9.3
Rooms
9.0
Service
8.0
Value
9.3
Dining
7.7

Guest reviews

  • Single
    7.4

    Location is excellent!

    Room was very small ... but adequate and pleasant for a one-night stay. Would stay again if cheaper.

  • Single
    7.0

    Bar and lounge area and location

    Rather dated decor and very narrow corridors

  • Single
    7.0

    Room size was good in this hotel compared to other similar grade hotels I have used in the surroundings of Paddington Station. The bathroom was very clean and well serviced. And the lift did work. Out of 3 hotels I have used this week, this is the only hotel where the lift worked.

    No airconditioning system. In summer in London this is a necessity for any decent hotel. Fortunately there was a fan in the room.

  • Family with children
    8.2

    The hotel was clean and comfortable. It was ideally located for us to go shopping, attend a show and to get to wimbledon for the tennis

  • Single
    9.2

    Very pleasant staff, comfortable bed. I asked for a quiet room & got one in the rear. The shower room / toilet was a fantastic modern thing with stone walls that was absolutely surreal next to the actual room decore. I had no problem at all with the continental breakfast, there was plenty of room at 8:30am both mornings.

    There was an enormous tear in the bed cover that was ludicrously badly stitched together. The carpet on the stairs up from the room were also more worn than I've ever seen before. If you are used to typical inexpensive London hotels this stuff is fine / funny but some might be put off.

  • Single
    7.8

    Vicinity to public transport and good location.

    Small dining room, there was "rush hour" around 09:00 a.m. Needed to wait some 10 minutes to be seated. Staff was over-strained. Glasses for juice missing most of the time.

  • Single
    7.0

    Location is excellent.hotel is a beautiful 19th century building in a superb area.

    Bathroom is a bit cramped bit this is normal for a hotel in london

  • Single
    6.2

    Clean bathroom, good breakfast

    Horrid bed linen (stained sheets, lumpy pilllows) wallpaper peeling off walls...

  • Single
    9.6

    Excellent location near Hyde Park; friendly and efficient staff; clean comfortable room.

    Nothing too bad - it could do with a bit of updating (carpets, tv) but this doesn't matter as long as the room rate reflects this.

  • Single
    9.2

    Location near Bayswater was good, Room simple but clean and a good size for a single. excellent value for money and would stay there again.

  • Single
    8.8

    Breakfast was included in cost of room, means so much when considering budget. Nice bar for evening drink

    Room was overly hot, difficult to turn heating down

  • Older travelers
    7.0

    The best hotel within an affordable price, in the most accessible location in London.

  • Single
    5.8

    Room was clean and there was complementary tee available.TV worked.

    Hotel needs complete renovation, carpets and walls smell bad and old windows make rooms noisy. Why have 2 people at the reception when none of them is able to recommend any restaurants nearby?

  • Single
    8.2

    One tube stop from Paddington station & a short walk from Bayswater underground station. The hotel has a decent amount of lounge space & a bar. The hotel is a short walk from a large selection of shops & restaurants & the Whiteleys shopping centre. Despite being -1c outside, room 418 was a warm 21 to 22c. Good size single room (6ft 10 x 16ft 3) & toilet/basin/shower room (6ft 2 x 3ft 3). Room & area were quiet. 22- inch widescreen Hungarian Samsung lcd tv with terrestrial & digital tv and radio.

    Continental breakfast seems penny-pinching, especially as there's a big selection of cereals, bread, yoghurt, ham, cheese, etc.. Would it be more expensive to provide inclusive full-English buffet breakfast (it's available at extra cost)?

  • Single
    7.0

    I liked the appearance of the public rooms. The staff at reception were on the ball.

    The room looked dreary after the light of the day had gone.I would have loved tea/coffee making acilities in the room.

How to reach hotel

hotel Phoenix Hotel - London London location
Show big map »

Hotel Address:

1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH

Get directions
City Center
  • London
    4.5 km
Airports
Train Stations
  • Paddington Station
    1.0 km
Underground stations
  • Queensway
    400 m
  • Bayswater
    200 m
  • Bus stop
    500 m
Restaurants
  • Four Seasons Chinese Restaurant - Bayswater (cuisine: Chinese)
    130 m
  • Le Cafe Anglais (cuisine: European, British)
    110 m
Hotel information
  • Check-in:
    from  1 pm
  • Check-out:
    until  10 am
  • Number of floors:
    6
  • Number of rooms:
    125

Hotel Awards

UKHOTEL AWARDSRecommendedLondonPhoenix Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge