7.8
Very good317 reviews

Phoenix Hotel - London

London, United Kingdom
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1 room2 Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH
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Overview

Situated 1.1 km from Kensington Square in London, Phoenix Hotel features storage for belongings, a safety deposit box and a carpark throughout the venue. Situated in Westminster Borough district, the accommodation is set 3.6 km from Kensington Palace.

Location

This hotel is located near QUEENS skate • dine • bowl and The Golden Horseshoe. A 20-minute stroll will take you to Elegant Kensington. Hyde Park Square is only a couple of minutes' drive away.

Bayswater tube station is within 5 minutes' walk away.

Rooms

A flat-screen TV with satellite channels, coffee and tea making facilities, and a writing table are featured at the property. Showers, hair dryers and bath sheets are also included in the bathrooms.

Eat & Drink

Guests can enjoy their morning meal at the bar. Guests can enjoy British meals at Kings Head Pub within 5 minutes' walk of the venue.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   125.

Former name: Best Westen

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Facilities
Most popular facilities
Wi-Fi

Wi-Fi in rooms

Parking

Car park on request

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Paid shuttle service

Laundry
TV

Flat-screen TV

General

  • Wi-Fi
  • Parking
  • Luggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Laundry
  • TV

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Leisure/ TV room

Room view

  • Sea view
  • Garden view
  • City view
  • Mountain view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Living room
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Paid films
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities
Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no cots provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Standard One-Bedroom Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
room details
Double Room for Single Use
  • Bed options:
    1 Single bed
  • Max:
    1 person
room details
Executive Single Room
  • Bed options:
    1 Single bed
  • Max:
    1 person
room details
Basic Twin Room
  • Bed options:
    2 Single beds
  • Non-smoking
room details
Standard One-Bedroom Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max:
    4 persons
  • Heating
room details
Small Double Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    1 person
  • Landscape view
  • Shower
  • Heating
room details
Single Room
  • Bed options:
    1 Single bed
  • Shower
  • Heating
room details
Executive Room
  • Bed options:
    2 Single beds or 1 Double bed2 Single beds1 King-size bed
  • Max:
    2 persons
  • Heating
room details
Standard Triple Room
  • Bed options:
    Sleeping arrangements for 3 personsBed assigned on arrival
  • Max:
    2 persons
  • Sea view
  • Shower
  • Heating
  • Bathtub
room details
Standard Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max:
    4 persons
  • Mountain view
  • Shower
  • Heating
  • Bathtub
room details
Deluxe Double Room
  • Bed options:
    2 Single beds or 1 Double bed2 Single bedsBed assigned on arrival
  • Max:
    2 persons
  • City view
  • Shower
  • Heating
  • Bathtub
room details
Standard Room
  • Bed options:
    2 Single beds2 Single beds or 1 Double bedBed assigned on arrival
  • Max:
    2 persons
  • City view
  • Shower
  • Heating
  • Bathtub
room details
Show 9 more room typesLess
Location
1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH
  • City landmarks
  • Nearby
  • Restaurants
Market
Queensway Tube
510 m
Spring Street Paddington
Chozen Noodle
200 m
31 Moscow Road
Byzantium
230 m
103 Queensway
Pizza Hut
260 m
115 Queensway
Granier Bakery-cafe
230 m
76\u002F78 Queensway
McDonald's
270 m
Corner of Pread Street W2 1HH 27 27 London Street
Burger King
280 m
Third Floor Whiteleys Centre Queensway Queens Way
The Real China
260 m
54 Queensway
Tuk Tuk Thai Noodle Bar
230 m
7 Inverness Place
Putera Puteri
230 m
Getting around
Airports
London City (LCY) 19.8 km
London Heathrow (LHR) 24.5 km
Train
Paddington Station 1.1 km
Underground
Bayswater tube200 m
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very good317 reviews
Location8.8
Rooms7.2
Service7.0
Dining8.2
  • 9.0
    Perfect

    It is good value. Marvellous location, public parking and friendly staff. The breakfast was included and had lots of meals.

    SueUnited Kingdom, 
  • 8.2
    Great

    The rooms were particularly clean and lovely. Near shops, close to several tube lines and proximity to restaurants

    DorothyUnited Kingdom, 
  • 8.0
    Great

    Clean . Closer to downtown and of minutes walk to well buses, good value of money

    GizemTurkey, 
  • 7.0
    Very good

    Very clean hotel and rooms and a magnificent location. Perfect for a family. It was not far from Round Pond. Breakfast was satisfying, so much to pick from.

    KateUnited Kingdom, 
  • 8.0
    Great

    Round Pond is next to the hotel. The room had a nice balcony. Walking distance to whiteleys. The staff was useful and we would still consider staying here again.

    MarthaCanada, 
  • 8.2
    Great

    Breakfast was sensational and the bed was comfortable. Located so close to westbourne grove, which was important for us. Room was a great value. The hotel was in the central setting: D

    DarylCanada, 
  • 9.2
    Perfect

    Welcoming, smiling and helpful staff. Perfectly located hotel. Near 2 subways. The hotel is located in a quiet street, very close to a street full of restaurants...VERY PRACTICAL...I will come back.

    That the staff do not master some basics in French

    Canada, 
  • 8.8
    Great

    For a very reasonable price for London (£60 single B&B), a good hotel with common space (lounge, bar, breakfast room), new bathroom, nice area with restaurants, shops, 2 underground lines and many buses including one on two floors crossing all of London to the Tower;

    Canada, 
  • 7.0
    Very good

    I have been to this hotel before but this is the first time I was in a cheap room (everything is relative to London). Special room with a single bed in a kind of mezzanine. A little strange layout. Note: Bar and small pleasant lounges. Possible and very copious sandwiches for a reasonable price. Have a nice breakfast.

    The person at the reception was not smiling or welcoming.

    Canada, 
  • 9.2
    Perfect

    The location close to 2 metro stations and Hyde Park. Small restaurants nearby. Calm and well-kept. Continental breakfast well managed.

    Canada, 
  • 8.2
    Great

    The cleanliness of the hotel, its decoration to our taste, the reception open 24 hours a day.

    It is unfortunate that we can only use the bathtub in "shower" mode.

    Canada, 
  • 8.2
    Great

    Good breakfast, always someone at the reception, friendly staff.

    Canada, 
  • 8.8
    Great

    USB sockets to charge our phones without adapters.

    The staff does not speak a word of French. The sound of the doors of the other rooms resonating when they close.

    Canada, 
  • 7.0
    Very good

    the location is very easy to access. the room was pleasant, cosy and well heated. the bathroom is clean

    The windows of the room were not closed properly and slammed with the wind. No scrambled eggs, no bread (just sandwich bread) and the croissants were not fresh for breakfast

    Canada, 
  • 9.2
    Perfect

    cleanliness, check-in at any time of the night, location

    Canada, 
FAQ
What is the closest airport?
The hotel lies within 20 km of London City airport.
Can I have breakfast on site?
Yes, you can have a continental breakfast in the hotel.
Does the property offer facilities for business travellers?
Yes, the business facilities include computers and a business centre.
What is the earliest and the latest I can check-in?
You can check in from 13:00 till 23:59 on your day of arrival.
What is the earliest and the latest I can check-out?
You can check out till 11:00.
How far is the city centre from the property?
The city centre is located 5 km away.
Are there any cleaning services provided?
Yes, the hotel offers housekeeping service and laundry.
Can I have lunch or dinner nearby?
Yes, you can have a meal at Kings Head Pub, Bella Italia and Couscous Cafe located about 100 metres away.
What room types are available here?
Such room types as a deluxe room and a junior suite are available on site.
Is there any public transport in the area?
Yes, there is Queensway tube station within 250 metres of the hotel.
Address
1-8 Kensington Gardens Square, London, United Kingdom, W2 4BH
View map
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no cots provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
London City (LCY) 19.8 km
London Heathrow (LHR) 24.5 km
Train
Paddington Station 1.1 km
Underground
Bayswater tube200 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.